INFORMATION FOR CARERS
For Information on what help and support is available for Carers click on the links below:
NORFOLK YOUNG CARERS
NORFOLK COUNTY COUNCIL
NORFOLK CC CARERS INFORMATION
CARERS MATTER - NORFOLK
You can also ask for a Carers pack at Reception. If you look after someone who is registered here and are registered here yourself you can ask for your records to be coded to reflect that you are a Carer.
If you look after someone who is registered here but are not registered here yourself please make sure that we have your details so that we can contact you if appropriate.
CARERS EMERGENCY CARD
If you are caring for someone, it is important that you get a Carer’s Emergency Card to ensure that that person will be safe if you are caught up in an emergency.
How to get a card
Create your Carer’s Emergency Plan online, which is a set of information that includes details about the person you care for, the things you do to help them, and names of emergency contacts.
If you are unable to fill in this online form, telephone Norfolk County Council on Tel. No. 0344 800 8020 (textphone 0344 800 8011). https://www.norfolk.gov.uk/care-support-and-health/care-and-support/urgent-help/carers-emergency-card
You will be sent a Carer’s Emergency Card, which you should carry. The card clearly states that you are a carer and that someone is relying on you to keep them safe and well. It also has your Emergency Plan number on it and the emergency helpline number Tel. No. 0344 800 8020.
What happens in an emergency?
You, or someone on your behalf, should ring the emergency helpline number 0344 800 8020 and give the number of your Emergency Plan.
Your named emergency contacts will be contacted to help by the emergency helpline service.
The service will help even if the named contacts cannot be reached, or you do not have any people who can help nearby. Care workers will provide an initial response, to allow enough time to plan what will need to happen next.
What is an emergency?