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There are many benefits to you as a patient registering for Online Services.  Once you have registered you can book routine GP Appointments and order authorised Repeat Medications.  If you also register for the Electronic  Prescription Service you can have your prescriptions sent straight to a nominated pharmacy of your choice. 

You can access Online Services 24 hours a day, 7 days a week, at home or abroad using any digital device that can access the internet.

  • It will reduce your visits and telephone calls to the Practice
  • You can give proxy access to an authorised person to manage your routine GP appointments and authorised repeat prescription ordering
  • You will be able to check which medication you should be taking and when
  • You will be able to access information on how to take medication safely through links to trusted websites
  • This saves both you and the practice time and money.  Its easy to use and eliminates the need to visit the surgery or pay for a telephone calls


Military Veterans

Image result for uk military veterans ARMED FORCES SERVING PERSONNAL & VETERANS

All veterans are entitled to priority access to NHS care (including hospital, primary or community care) for conditions associated to their time within the armed forces (service-related). However this is always subject to clinical need and does not entitle you to jump the queue ahead of someone with a higher clinical need.

If the NHS service you are dealing with is unaware of priority treatment, you are actively encouraged to tell them about it and ensure you have told them that you have served. Failing that, you can enlist local health care commissioners, your local authority community covenant lead, or one of the national service organisations, such as the Royal British Legion, to support you.

For more information on the duty of care owed to service personnel, read the Armed Forces Covenant (PDF, 919kb).

Useful Links:

  • Contact the Service Personnel and Veterans Agency or Tel. No. 0800 169 2277 as a one stop shop for all Veteran needs.


  • Veterans Advisory & Pensions Committees (VAPCs) are regional, providing help and support to the Service and ex-Service community and making recommendations to all public bodies and the local community on the needs of veterans and their families. You can find out more here: or Tel. No. 0800 169 2277



  • Soldiers, Sailors, Airmen and Families Association (SSAFA) Forces Help
  • Tel. No 0845 1300 975

    MOD Personnel MOD Medal Office (JPA Enquiry Centre)
  • Tel. No. 0141 224 3600

    MOD Health Gulf Veterans Helpline
  • Tel. No. 0800 169 4495

    Charitable Health Ex-Services Mental Welfare Society (Combat Stress)
  • Tel. No.  01372 841600

  • A local Norwich charity Stand Easy is also available to help past and serving service personnel                         
  • Tel. No. 01603 666546


Military Covenant Serving Personnel

Military Covenent Families Leaflet

Military Convenant Veterans Leaflet

For more information click on the links below:

Armed Forces Covenant

NHS Choices - Military Health

NHS Choices Additional Help

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