All veterans are entitled to priority access to NHS care (including hospital, primary or community care) for conditions associated to their time within the armed forces (service-related). However this is always subject to clinical need and does not entitle you to jump the queue ahead of someone with a higher clinical need.
If the NHS service you are dealing with is unaware of priority treatment, you are actively encouraged to tell them about it and ensure you have told them that you have served. Failing that, you can enlist local health care commissioners, your local authority community covenant lead, or one of the national service organisations, such as the Royal British Legion, to support you.
For more information on the duty of care owed to service personnel, read the Armed Forces Covenant (PDF, 919kb).
- Contact the Service Personnel and Veterans Agency www.veterans-uk.info or Tel. No. 0800 169 2277 as a one stop shop for all Veteran needs.
- Veterans Advisory & Pensions Committees (VAPCs) are regional, providing help and support to the Service and ex-Service community and making recommendations to all public bodies and the local community on the needs of veterans and their families. You can find out more here: http://www.veterans-uk.info/vets_advisory.html or Tel. No. 0800 169 2277
- Soldiers, Sailors, Airmen and Families Association (SSAFA) Forces Help www.ssafa.org.uk Tel. No 0845 1300 975
- MOD Personnel MOD Medal Office (JPA Enquiry Centre) Tel. No. 0141 224 3600
- MOD Health Gulf Veterans Helpline Tel. No. 0800 169 4495
- Charitable Health Ex-Services Mental Welfare Society (Combat Stress)Tel. No. 01372 841600