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Noticeboard

ONLINE SERVICES

There are many benefits to you as a patient registering for Online Services.  Once you have registered you can book routine GP Appointments and order authorised Repeat Medications.  If you also register for the Electronic  Prescription Service you can have your prescriptions sent straight to a nominated pharmacy of your choice. 

You can access Online Services 24 hours a day, 7 days a week, at home or abroad using any digital device that can access the internet.

  • It will reduce your visits and telephone calls to the Practice
  • You can give proxy access to an authorised person to manage your routine GP appointments and authorised repeat prescription ordering
  • You will be able to check which medication you should be taking and when
  • You will be able to access information on how to take medication safely through links to trusted websites
  • This saves both you and the practice time and money.  Its easy to use and eliminates the need to visit the surgery or pay for a telephone calls

 

NEW PATIENT REGISTRATION

PATIENT IDENTIFICATION

It is practice policy that everyone registering with East Norwich Medical Partnership as a permanent patient will be asked to provide proof of name and proof of address where this is possible. We will usually require 2 forms of ID. Suitable ID includes:

  • A form of Photo ID
  • Utility Bill/Bank Statement with an address
  • Patients under the age of 18 will be required to provide a Birth Certificate.

All forms of ID will be verified by the Duty Receptionist.

You will be nominally registered with Thorpe Health Centre or Sprowston Primary Care Centre based on your registered address.  This is an administrative process.  You are free to attend appointments at either site and indeed may be offered the next available appointment for either site.

A full list of acceptable ID is available by downloading the information sheet below:

Proof of Identity Checklist

REGISTRATION PROCESS

You will be asked to complete a registration Form GMS1 and a New Patient Questionnaire, allowing us to provide you with medical care in the interim period while your medical records are transferred from your old practice to us. Please ensure you complete these fully and that you sign both to avoid delays. It may take several days for your paperwork to be processed.

Our list is currently open and we register patients from within our practice boundary that has been agreed with NHS England. You can check whether you are in our Catchment Area by checking via the map on the Practice Catchment Area tab.

If you are planning to see a clinician at the time of registration, please arrive 20/30 mins early for your appointment, so we can endeavour to complete your registration prior to your appointment. 

You can download Form GMS1 and our New Patient Questionnaire below.

You will be provided with the details of your Named & Accountable GP on registration.

GMS1 2017

New Patient Questionnaire

REGISTRATION FOR ASYLUM SEEKERS

Information for Asylum Seekers

REGISTRATION FOR THE HOMELESS

Information for the Homeless

CONTACT BY TEXT MESSAGING

Please consider providing us with consent to contact you via text/SMS messaging.  This helps us to contact you easily and efficiently.  You can also then cancel unwanted appointments by text or by using the MJOG app on your smartphone.  The free MJOG app is available free from The App Store.  More information is available from reception.

MJOG app

DATA SHARING

You will also be provided with information on Data Sharing.  Please consider whether you wish to consent to us sharing information with other healthcare organisations that may be involved in your care via our clinical system.  You can also consent to other organisations sharing information with us. For more information see No. 7 Data Sharing under the Further Information Tab.

 Data Sharing Information


TEMPORARY RESIDENTS

PRACTICE CHOICES SCHEME

Please note that East Norwich Medical Partnership has chosen not to participate in the Practice Choices scheme.  Therefore we do not register patients who live outside of the boundary that we have agreed with NHS England.

 
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