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Noticeboard

ONLINE SERVICES

There are many benefits to you as a patient registering for Online Services.  Once you have registered you can book routine GP Appointments and order authorised Repeat Medications.  If you also register for the Electronic  Prescription Service you can have your prescriptions sent straight to a nominated pharmacy of your choice. 

You can access Online Services 24 hours a day, 7 days a week, at home or abroad using any digital device that can access the internet.

  • It will reduce your visits and telephone calls to the Practice
  • You can give proxy access to an authorised person to manage your routine GP appointments and authorised repeat prescription ordering
  • You will be able to check which medication you should be taking and when
  • You will be able to access information on how to take medication safely through links to trusted websites
  • This saves both you and the practice time and money.  Its easy to use and eliminates the need to visit the surgery or pay for a telephone calls

 

Making Healthcare Information Accessible

The Accessible Information Standard aims to make sure that people who have a disability, impairment or sensory loss get information that they can access and understand, and any communication support that they need from health and care services.

The Standard tells organisations how they should make sure that patients and service users, and their carers and parents can access and understand the information they are given.  This includes making sure that people get information in accessible formats, for example by offering support from a British Sign Language (BSL) interpreter, deafblind manual interpreter or an advocate.


We would like to get better at communication with our patients.  We would like to make sure you can read and understand the information we send you.  If you find it hard to read any letters we send your or if you need someone to support you at appointments, please let us know. For example -

We would like to know if you:

  • would like information in braille
  • would like information in larger print
  • would like information easy read

We would like to know if you:

  • need the services of a British Sign Language Interpreter/deaf blind interpreter
  • need the services of a patient advocate

We would like to know if we can support you to lipread, use a hearing aid or communication tool such as a hearing loop.

Please let reception know of any accessibility needs that you may have or complete this on your new patient medical form that that your medical records can reflect your needs. If you needs change please keep us updated so that your records can be updated.


WEBSITE ACCESSIBILITY INFORMATION

If you need assistance in changing the style, size, font colour  or background colour of a website to make it easier for you to use you may wish to access the following guides:

Customise settings in -

Internet Explorer: https://www.microsoft.com/en-us/accessibility

Firefox: http://www.accessfirefox.org/Firefox_Accessibility_Features.php

Safari: https://www.apple.com/accessibility/mac/vision

FURTHER HELP

If you have:

  • problems seeing the screen
  • find it difficult to use a mouse of keyboard
  • need help with language or reading websites

you can find additional help on the BBC Website - My Web My Way - which provides advice on how to make your computer easier to use, whether you are a Windows, Mac or Linux user. See the link below.

http://www.bbc.co.uk/accessibility


Accessible Information Standards with Easy Read Leaflets

Accessible Information Standard

All organisations providing NHS or publicly funded adult social care are legally required to fully implement and conform to the NHS England Accessible Information Standard.

This means practices must ensure that patients who have a disability, impairment or sensory loss are able to receive information that they can access and understand.

More information on the NHS England Accessible Information Standard by clicking the link below

 NHS England Accessible Information

As part of are commitment to providing patients with accessible information the following leaflets are available to download in an Easy Read Format.

A selection of Easy Read leaflets will be patient information.

 
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