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Noticeboard

ONLINE SERVICES

There are many benefits to you as a patient registering for Online Services.  Once you have registered you can book routine GP Appointments and order authorised Repeat Medications.  If you also register for the Electronic  Prescription Service you can have your prescriptions sent straight to a nominated pharmacy of your choice. 

You can access Online Services 24 hours a day, 7 days a week, at home or abroad using any digital device that can access the internet.

  • It will reduce your visits and telephone calls to the Practice
  • You can give proxy access to an authorised person to manage your routine GP appointments and authorised repeat prescription ordering
  • You will be able to check which medication you should be taking and when
  • You will be able to access information on how to take medication safely through links to trusted websites
  • This saves both you and the practice time and money.  Its easy to use and eliminates the need to visit the surgery or pay for a telephone calls

 

EPS2 lOGO   ELECTRONIC PRESCRIPTION SERVICE - EPS

The EPS system sends acute and repeat prescriptions electronically from surgeries to pharmacies.

East Norwich Medical Partnership is now able to sign you up for the national Electronic Prescription Service. This saves you and us time as you will be able to collect your prescriptions direct from any Pharmacy that you have nominated and is offering the service.

For more information on EPS you can download the information leaflet below:

Patient Information Leaflet EPS

More information is also available from the NHS Choices website:

www.nhs.uk/NHSEngland/AboutNHSservices/pharmacists/Pages/eps.aspx

SIGNING UP FOR EPS

You can request access to this service at reception or at any pharmacy or dispensing appliance contractor that offers EPS to add your nomination for you.

Nomination means you choose a place for your GP practice to electronically send your prescription to. You don't need a computer to use EPS. You can choose up to one of each of the following:

  • a pharmacy
  • a dispensing appliance contractor (if you use one)
  • your dispensing GP practice (if you are eligible).

CHANGING YOUR NOMINATION

You can change your nomination or cancel it and get a paper prescription. If you don't want your prescription to be sent electronically just tell your GP. If you want to change or cancel your nomination speak to any pharmacist or dispensing appliance contractor that offers EPS, or your GP practice. Tell them before your next prescription is due or your prescription may be sent to the wrong place.

DATA DECURITY

EPS is reliable, secure and confidential. Your electronic prescription will be seen by the same people in GP practices, pharmacies and NHS prescription payment and fraud agencies that see your paper prescription now.

Sometimes dispensers may see that you have nominated another dispenser. For example, if you forget who you have nominated and ask them to check or, if you have nominated more than one dispenser.

Dispensers will also see all the items on your reorder slip if you are on repeat prescriptions.

THE BENEFITS FOR YOU

If you collect repeat prescriptions you will not have to visit your GP practice just to pick up your paper prescription. Instead, your GP will send the prescription electronically to the place you choose, saving you time.

The prescription is an electronic message so there is no paper prescription to lose.

You will have more choice about where to get your medicines from because they can be collected from a pharmacy near to where you live, work or shop.

If the prescription needs to be cancelled the GP can electronically cancel and issue a new prescription without you having to return to the practice – saving you extra trips.

You may not have to wait as long at the pharmacy as your repeat prescriptions can be made ready before you arrive.

 
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