Sprowston CentreTel: 01603 778277
Thorpe CentreTel: 01603 778277
There are many benefits to you as a patient registering for Online Services. Once you have registered you can book routine GP Appointments and order authorised Repeat Medications. If you also register for the Electronic Prescription Service you can have your prescriptions sent straight to a nominated pharmacy of your choice.
You can access Online Services 24 hours a day, 7 days a week, at home or abroad using any digital device that can access the internet.
Norwich CCG together with other CCG's around the country are running an Open the Bag campaign. This is to try and reduce the volume and cost of unused medications that are being dispensed.
Remember Before you leave the Pharmacy - Open the Bag
An estimated £4.7M of unused medicines are wasted every year in Norfolk and Waveney.
For more information please click HERE
We are closed on Saturdays, Sundays, Bank & Public Holidays
If you have a repeat prescription query telephone Tel. No. 01603 778277 and select the option on the telephone system for the Prescribing Team and your call will be transferred.
Please note that we do not take any repeat prescriptions over the telephone for safety purposes.
If you need to order an authorise repeat prescription you have several ways of doing this:
Please allow at least 2 workings day for your prescription request to be processed.
If you would like to register for Online Service please ask at reception for more details.
Ask at Reception if you would like to register for EPS - this will allow your prescriptions to be sent electronically to a Pharmacy of your choice.
East Norwich Medical Partnership is now able to Online Services for ordering authorised Repeat Prescriptions via SystmOne Online.
To register for access to Online Services please ask at Reception. Please note that proof of identity will be required to enable your account to be set up. It is an NHS England requirement that we ask for ID including photo ID to ensure security of your health records.
You may be able to order medication on someone's else's behalf. Please ask at Reception for more information on Proxy Access.
The EPS system sends acute and repeat prescriptions electronically from surgeries to pharmacies.
East Norwich Medical Partnership is now able to sign you up for the national Electronic Prescription Service. This saves you and us time as you will be able to collect your prescriptions direct from any Pharmacy that you have nominated and is offering the service.
For more information on EPS you can download the information leaflet below:
Patient Information Leaflet EPS
More information is also available from the NHS Choices website:
You can request access to this service at reception or at any pharmacy or dispensing appliance contractor that offers EPS to add your nomination for you.
Nomination means you choose a place for your GP practice to electronically send your prescription to. You don't need a computer to use EPS. You can choose up to one of each of the following:
You can change your nomination or cancel it and get a paper prescription. If you don't want your prescription to be sent electronically just tell your GP. If you want to change or cancel your nomination speak to any pharmacist or dispensing appliance contractor that offers EPS, or your GP practice. Tell them before your next prescription is due or your prescription may be sent to the wrong place.
EPS is reliable, secure and confidential. Your electronic prescription will be seen by the same people in GP practices, pharmacies and NHS prescription payment and fraud agencies that see your paper prescription now.
Sometimes dispensers may see that you have nominated another dispenser. For example, if you forget who you have nominated and ask them to check or, if you have nominated more than one dispenser.
Dispensers will also see all the items on your reorder slip if you are on repeat prescriptions.
If you collect repeat prescriptions you will not have to visit your GP practice just to pick up your paper prescription. Instead, your GP will send the prescription electronically to the place you choose, saving you time.The prescription is an electronic message so there is no paper prescription to lose.You will have more choice about where to get your medicines from because they can be collected from a pharmacy near to where you live, work or shop.If the prescription needs to be cancelled the GP can electronically cancel and issue a new prescription without you having to return to the practice – saving you extra trips.You may not have to wait as long at the pharmacy as your repeat prescriptions can be made ready before you arrive.
For information on the opening times of Pharmacies across Norwich during the Easter 2018 periods please click on the document below:
Norwich Pharmacies Opening Times Easter 2018
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