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There are many benefits to you as a patient registering for Online Services.  Once you have registered you can book routine GP Appointments and order authorised Repeat Medications.  If you also register for the Electronic  Prescription Service you can have your prescriptions sent straight to a nominated pharmacy of your choice. 

You can access Online Services 24 hours a day, 7 days a week, at home or abroad using any digital device that can access the internet.

  • It will reduce your visits and telephone calls to the Practice
  • You can give proxy access to an authorised person to manage your routine GP appointments and authorised repeat prescription ordering
  • You will be able to check which medication you should be taking and when
  • You will be able to access information on how to take medication safely through links to trusted websites
  • This saves both you and the practice time and money.  Its easy to use and eliminates the need to visit the surgery or pay for a telephone calls


Summary Care & Enhanced Summary Care Record


The NHS in England is using an electronic record called the Summary Care Record to support patient care.  All the settings where you receive healthcare keep their own medical records about you.

These places can often only share information from your records by letter, fax, telephone or email.  At times, this can delay information sharing and this can affect decision making about your care and potentially slow down treatment.

About your Summary Care Record (SCR)

Your Summary Care Record contains important information about any medicines you are taking, any allergies you suffer from and any bad reactions to medicines you have previously experienced and important past medical history.

Allowing authorised healthcare staff to have access to this information will improve decision making by doctors and other healthcare professionals and has prevented mistakes being made when patients are being cared for in an emergency or when their GP practice is closed.

Your SCR also includes your name, address, date of birth and your NHS Number to help identify you correctly.

You may wish to add other details about your care to your Summary Care Record.  This will only happen if both you and your GP agree to do this.  You should discuss your wishes with your GP.

Healthcare staff will only have access to this information so that they can provide safer care, whenever or wherever your need it, anywhere in England.

Who can see my SCR?

Healthcare staff who have access to your Summary Care Record:

  • need to be directly involved in caring for you
  • need to have an NHS Smartcard with the correct permissioning, chip and passcode
  • will only see the information they need to do their job and
  • will have their details recorded every time they look at your record            

Where can I get more information?

If you believe your child should op-out of having an SCR we recommend that your discuss this with your GP.  This will allow your child's GP to highlight the consequences or opting-out prior to finalising your decision.

If you are the patient or guardian of a child under the age of 16 you should make this information available to them and support the child to come to a decision as to whether to have an SCR or not.

Please ask at Reception for more information.

You can choose to opt out from having an SCR. If you choose to opt out of having an SCR you will need to let us know by filling in and let us have a copy of the Opt Out Form.  The Opt form is also available as part of the New Patient Registration process. Your records will then be coded so that an SCR is not created.  You can change your mind at any time.

If you are registered with a GP an SCR will be automatically created for you.

What are my choices?

If they have to do this, this decision will be recorded and checked to ensure that the access was appropriate.

Healthcare staff will ask for your permission every time they need to look at your SCR.  If they cannot ask you (for example you are unconscious or otherwise unable to communicate) healthcare staff may look at your record without asking you, because they may consider this is in your best interest.

Talk to the staff at East Norwich Medical Partnership.

Phone the Health and Social Care Information Centre (HSCIC) on Tel. No. 0300 303 5678    


Adding more information to your Summary Care record (SCR)- the Enhanced Summary Care Record

Additional information can be added to your SCR by the practice and is a summary of information about your medical history.

by default your GP records ARE NOT shared with any other NHS organisation. In order for your Enhanced summary Care record to be available to providers such as hospitals, A&E Departments, the Out of Hours Services, NHS 111 and the ambulance service you will need to fill our a consent forms (this can be downloaded below). Please completer and return this to us to allow us to update your records to allow data sharing.

An Enhanced Summary Care Record can include the following:

  • Your long term health conditions such as asthma, diabetes, heart problems or rare medical conditions
  • Your relevant medical history - clinical procedures that you have had, why you need a particular medicine, the care you are currently receiving and clinical advice to support your future care
  • Your healthcare needs and personal preferences - you may have particular communication needs, a long term condition that needs to be managed in a particular way, or you may have made legal decisions or have preferences about your care that you would like to be know
  • Immunisations - details of previous vaccinations, such as tetanus and routine childhood jabs

Please note that specific sensitive information such as fertility treatments, sexually transmitted infections, pregnancy termination or gender reassignment will not be included unless you specifically ask for any of these to be included.

How Will the Additional Information Help Me?

Essential details about your healthcare can be very difficult to remember, particularly when you are unwell. Having additional information in your Enhanced Summary Care Records means that when you need healthcare this information will be available to the clinician providing treatment for you, no matter which NHS organisation they work for.

There are already clear benefits for your care from having medication, allergy and adverse reactions information available through your regular Summary Care Record, this can further increase the quality of your care.  Additional information can also empower your if you need some help to communication your complex care needs.

Forms & Information

SCR Letter for New Patients

SCR Patient Information Leaflet

NHS Care Record Guarantee

SCR Opt Out Form

SCR Simplified Patient Leaflet

SCR Patient Consent Lack of Capacity Form

Enhanced Summary Care Record Information LeafletEnhanced Summary Record Application FormIf I do not have a Summary Care Record Information

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