Request an appointment by visiting our Consulting Room.

Our surgeries at East Norwich Medical Partnership are held by appointment. We do our very best to provide our 16,100 patients with an appointment and to meet patient demand.

We are funded by NHS England to provide routine 10 minute GP appointments. We prefer to deal with one problem during an appointment as this allows us to deal with it appropriately. If you feel you may need longer, please request a longer appointment.

We offer different appointment types dependent upon the service that you require from us. Therefore, the length of appointment time may vary. We will book you with the most appropriate member of the clinical team to meet your healthcare needs.

If you have a mobile or smartphone, please make sure that we have your up to date contact numbers. If you consent to SMS messages, we can verify your mobile number which allows us to confirm your booked appointments, send you appointment reminders and invite you for health reviews.

GP Appointments

Our GPs offer different types of appointment:

• Routine pre-bookable appointments – These appointments can be booked up to 4 weeks in advance.
• On the day appointments – These appointments meet the on the day demand from patients to be seen today.
• Emergency appointments – We always retain some emergency appointments for patients who become acutely unwell i.e. asthma attack.

Nurse Practitioner Appointments

East Norwich Medical Partnership has 2 nurse practitioners that work with our GP team. They provide us with a service 5 days a week and provide a same day minor illness service. The nurse practitioner appointments are mainly on the day appointments. One of our nurse practitioners is a qualified prescriber and is able to provide prescriptions for the patients that she is able to see.

Our nurse practitioners are qualified to see patients with undifferentiated and undiagnosed medical problems. They will make a detailed assessment of the patients healthcare needs, based on their combined medical and nursing knowledge. This includes history taking, physical examination, diagnosis and prescribing of medicines. They are also able to refer patients to other clinical specialists such as hospital consultants.

Please see the services our nurse practitioners can provide.

Nurse and Healthcare Assistant Appointments

Request an appointment with a nurse or healthcare assistant.

Our nursing teams provide our patients with a variety of treatment room services as well as the review and monitoring of long term conditions. Our healthcare assistants provide support to our nursing team. They provide our patients with a range of services such as blood taking, INR service, blood pressures, ECGs, some injections and some wound management following a care plan set by a practice nurse.

If you are on certain medications i.e. disease modifying drugs such as Metoject or Warfarin, have certain long term conditions such as asthma, COPD or diabetes, you will be reviewed regularly by us. We will inform you of when you need to attend and which clinician you will need to see. For more health reviews and assessments, please visit our Health Review and Assessment Clinic.

Online Services Appointments

Appointments can be booked, viewed or cancelled using our online service, SystmOnline. In order to sign up to this service, you will need to complete our online form and then provide the practice with ID to complete the registration.

Cancellations

If you wish to cancel your appointment, please inform us as soon as possible so that we may give it to someone else who needs to see a clinician.

If you do not attend an appointment that you have booked with us and you do not cancel the appointment in advance, this will be marked in your medical records as a did not attend (DNA).

Alternatively, you can download the MJOG app to cancel your appointments by sending us a message.