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There are many benefits to you as a patient registering for Online Services.  Once you have registered you can book routine GP Appointments and order authorised Repeat Medications.  If you also register for the Electronic  Prescription Service you can have your prescriptions sent straight to a nominated pharmacy of your choice. 

You can access Online Services 24 hours a day, 7 days a week, at home or abroad using any digital device that can access the internet.

  • It will reduce your visits and telephone calls to the Practice
  • You can give proxy access to an authorised person to manage your routine GP appointments and authorised repeat prescription ordering
  • You will be able to check which medication you should be taking and when
  • You will be able to access information on how to take medication safely through links to trusted websites
  • This saves both you and the practice time and money.  Its easy to use and eliminates the need to visit the surgery or pay for a telephone calls



Some common medicines should now be bought over the counter.

Norfolk and Waveney NHS spent £5.7m last year on medications which could have been bought over the counter at a fraction of the price.

By caring for yourself you help save valuable NHS time and resources which can be spent on life-saving treatments.

Please help the NHS save precious £££s, please do not ask your GP for medicines which can be bought over the counter.  This is in line with national guidance.

Patients can often look after themselves and their children; advice for treating minor conditions can be given by a local pharmacy if needed.

Patients should keep a small supply of simple treatments in their own medicine cabinet so they are able to manage minor ailments at home.  These should be kept secure from young children.

All these medicines are widely available from supermarkets and pharmacies at reasonable cost and do not need a prescription.

Many of these treatments are more expensive when prescribed on the NHS compared to when they are purchased in pharmacies or supermarkets.

The NHD belongs to everybody and the local NHS leadership must ensure that their resources are used in the best possible way for all patients.For a list of medicines  which should be purchased Over The Counter (OTC) please click on the link below;

Over the Counter Medicines


Any patient queries about this should be directed to:

Norwich CCGRoom 202City HallSt Peters StreetNorwichNR2 1NH

Tel. No. 01603 613325


Norwich CCG together with other CCG's around the country are running an Open the Bag campaign. This is to try and reduce the volume and cost of unused medications that are being dispensed. 

Remember Before you leave the Pharmacy - Open the Bag

An estimated £4.7M of unused medicines are wasted every year in Norfolk and Waveney.

For more information please click HERE

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