Adult Audiology Service
Hear for Norfolk is dedicated to improving the emotional wellbeing, communication, and the overall quality of life of people with all degrees of hearing loss and related conditions.
Website
www.hearfornorfolk.org.uk
Phone
01603 404440
Email
nda@hearfornorfolk.org.uk
Leaflet
Adult Audiology leaflet (PDF)Hear for Norfolk
Hear For Norfolk aims to improve the lives of young people and adults of all ages in Norfolk with all degrees of hearing loss. They achieve this by offering personal, emotional and practical support, undertaking hearing aid maintenance, ear wax removal using microsuction, providing information on hearing loss and related conditions, and training.
Website
www.hearfornorfolk.org.uk
Phone
01603 404440
Email
nda@hearfornorfolk.org.ukHearing Aid Repairs
They can usually resolve problems with hearing aids by cleaning or replacing external parts e.g. tubes and hooks. However, technical repairs to the hearing aid or adjustments can only be carried out at audiology.
If your hearing aids are issued by:
NNUH – Please visit
www.nnuh.nhs.uk/departments/audiology
Cromer – By appointment only, contact 01603 646 204
Other providers – Please contact them directlyPatients with a Hearing Impairment
To enable the practice to support patients with a hearing impairment we wish to assess if there is a need for additional communication support, before their appointment e.g. lip reading or access to a hearing loop.
This information will be stored on the patient record to alert members of the healthcare team to any specific communication needs.
Let the practice know about your hearing impairmentCuppa Care
The Cuppa Care Project has been initiated and developed by the Rotary Club of Norwich and delivered by a partnership of local charities working jointly towards bringing people together and tackle loneliness that may be caused through poverty, disability, age, gender, lack of accessible local support and information services, geographical remoteness, poor transport or other needs.
Whether you just want to get out of the house, to meet new people, or chat about something that’s worrying you – we have friendly people on board of our Cuppa Care Bus who can help. Apart from us (Hear for Norfolk) you will be able to access support from Age UK Norwich, Vision Norfolk, Norfolk LGBT+ Project, Norfolk and Waveney Mind, Norfolk CAB, Age UK Norfolk and The Wellbeing Service.
Website
www.hearfornorfolk.org.uk/cuppa-care
Email
cuppacarenorfolk@gmail.comSensing Change
Sensing Change is a professional Social Work Practice providing a range of services including social work, rehabilitation, support and communication to people with sight and/or hearing loss throughout Suffolk and Waveney. We are contracted by Suffolk County Council to provide free social care assessments to Suffolk adults with sight and/or hearing loss, including carers who may be providing care for a relative or friend.
Website
www.sensingchange.org.uk
Phone
01473 260030
Text
07739 249056
Minicom
01473 711825
Email
info@sensingchange.org.ukDeaf Connexions
Deaf Connexions is a voluntary organisation working in Norfolk to provide a range of services to support Deaf people and their families through the provision of information and communication support.
Website
www.deafconnexions.org.uk
Phone
01603 660889
Email
mail@deafconnexions.org.ukLowestoft and District Deaf Society
Lowestoft and District Deaf Society offers: BSL courses, Lip-reading classes, Hearing aid clinics and hosts coffee mornings and social activities.
Phone
01502 512073
Email
lowestoftdeaf@yahoo.com
Facebook
@LowestoftDeafCentreNorfolk Deaf Children’s Society
NDCS is a local Deaf children’s society that also supporting the families of deaf children with activities, events and advice.
Website
www.norfolkdcs.co.uk
Phone
01603 526664Suffolk Hearing Advisory Service
Suffolk Hearing Advisory Service provides hearing aid maintenance and repairs with monthly clinics in Lowestoft.
Website
NHS: Suffolk Hearing Advisory ServiceDeaf Blind UK
DeafBlind UK provide practical help, emotional support, help with technology, information and advice to people living with sight and hearing loss.
Website
www.deafblind.org.uk
Phone
0800 132320
Text
07903572885
Email
info@deafblind.org.ukWaveney Deaf Children’s Society
Waveney Deaf Children’s Society are a local group affiliated to the NDCS. They support Deaf children and their families and organise social events for Deaf children and their families.
Email
waveney@ndcsgroup.org.uk
Facebook
@WaveneyDeafChildrensSocietySensory Support Services
The Sensory Support Unit aims to promote the inclusion, wellbeing and quality of life for residents of Norfolk who have a sensory loss. They provide social care assessments for people who are Deaf or have a dual sensory loss and provide an assessment and rehabilitation service where sight loss has become a critical or substantial barrier to independent living. The Sensory Support Unit can offer advice and training to carers, families and other professionals depending on assessed need.
Website
Norfolk Gov: Sensory Support Services
Phone
01603 224 087
Email
information@norfolk.gov.ukSign Health
Sign Health are a Deaf-led team that work to improve the health and wellbeing of Deaf People. Sign Health provide psychological therapy, Domestic Abuse support and provide an advocacy service to ensure that Deaf people get fair and transparent treatment and services.
Website
signhealth.org.uk
Phone
020 3947 2600
Text
07966 976749
Email:
info@signhealth.org.ukRNID
Support Deaf people and those with hearing loss or tinnitus to make life fully inclusive by providing the following services: information about hearing loss, signposting to local support services, information about Assistive Technology, Employment Support, Benefits Advice and Communication support.
Website
rnid.org.uk
Phone
0808 808 0123
Email
information@rnid.org.ukdeafPLUS
DeafPLUS offers information and advice about hearing loss, advocacy services, support with independent living, an advice line, health and wellbeing information and hearing loss support.
Website
www.deafplus.org
Phone
020 7790 8478
Email
info@deafplus.orgHearing Link – UK
Hearing Link England is a team of staff and volunteers who deliver group and one-to-one support for people with any level of hearing loss, and their family and friends. They also deliver community events and provide training to local organisations, to raise awareness of the practical and emotional challenges faced by those living with changes in their hearing.
Website
www.hearinglink.org
Phone
01844 348111
Email
enquiries@hearinglink.orgNHS National Deaf Mental Health Service
National Deaf Services provides a range of comprehensive mental health services for Deaf adults, children and their families. They are committed to: the employment of deaf service users and carer involvement in all aspects of care. respect and promotion of Deaf culture and language.
Website
www.swlstg.nhs.uk
Phone
020 3513 4640
Email
adultdeafinpatientservicebluebell@swlstg.nhs.ukSamaritans
Samaritans is a registered charity aimed at providing emotional support to anyone in emotional distress, struggling to cope, or at risk of suicide throughout Great Britain and Ireland, often through their telephone helpline.
Website
www.samaritans.org
Phone
116 123
Email
jo@samaritans.orgRoyal Deaf Association
Royal Deaf Association have launched a new project in association with East Suffolk Council to reduce social isolation for Deaf people aged 55+ living in East Suffolk.
Email
Deafage@royaldeaf.org.uk
BSL Video
RAD’s new project: Deaf Friends SuffolkNorfolk and Waveney Mind
Mind is a mental health charity offering an extensive range of mental health services, along with associated training, advice and information. They offer a wide range of services including 1:1 talking therapies, gardening projects, access to employment services, mental health training and education for businesses, schools and individuals, residential care and support programmes. The services support young people aged 14-25, adults and carers affected by mental ill health.
Website
www.norfolkandwaveneymind.org.uk
Phone
0300 330 5488
Email
enquiries@norfolkandwaveneymind.org.ukLily – King’s Lynn and West Norfolk
Lily provides a comprehensive range of support in west Norfolk to combat loneliness and social isolation in adults of all ages. The project is linked to the ‘No Lonely Day’ initiative. It encourages residents to develop friendships and engage in their local communities. Trained Lily Advisors can provide support over the phone or face to face to help people overcome feelings of loneliness and social isolation. They will work with clients to consider how engaging with the community can support their health and wellbeing.
Website
West Norfolk Gov: Lily
Phone
01553 616200
Email
asklily@west-norfolk.gov.ukThe Silver Line
The Silver Line is the only confidential, free helpline for older people across the UK open every day and night of the year. Their specially trained helpline team can:
offer conversation and friendship
provide information and support
link callers to local groups and services
refer people on to receive regular friendship calls
protect and support older people who are suffering abuse and neglect.
Phone
0800 470 80 90
Email
info@thesilverline.org.ukCAN Connect – North Norfolk CCG Area
A project that uses Life Connectors and Volunteers to help those who are feeling alone and isolated to identify and achieve goals, provide advice and coaching, help find other sources of support if specialist help is needed and find and support the individual to get involved with activities in their community
Website
www.canconnect.org.uk
Phone
0300 303 3920Better Together – Norwich, Great Yarmouth, South Norfolk and Broadland
Better Together brings people together and offers information, advice and support to help people make the most of activities and opportunities in their area. Online and phone referral, 1-to-1 assessment, coaching and support from a team of Life Connectors, support to access groups and activities and freephone helpline open 9am to 5pm, Monday-Friday.
Website
www.bettertogethernorfolk.org.uk
Phone
0300 303 3920
Email
info@bettertogethernorfolk.org.uk