The practice complies with GDPR and access to medical records legislation.

Identifiable information about you will be shared with others in the following circumstances:

• To provide further medical treatment for you e.g. from district nurses and hospital services.
• To help you get other services e.g. from the social work department. This requires your consent.
• When we have a duty to others e.g. in child protection cases anonymised patient information will also be used at local and national level to help the Health Board and Government plan services e.g. for diabetic care.

If you do not wish anonymous information about you to be used in such a way, please let us know.

Reception and administration staff require access to your medical records in order to do their jobs. These members of staff are bound by the same rules of confidentiality as the medical staff.

Access to Records

In accordance with the GDPR regulations and Access to Health Records Act, patients may request to see their medical records. Such requests should be made through the practice manager. No information will be released without the patient consent unless we are legally obliged to do so.

Detailed Coded Medical Records

East Norwich Medical Partnership can provide access to detailed coded patient medical records online.

To register for this service, you will need to complete our online registration form and then come in to the surgery with photographic ID.

A GP will need to review your medical record before releasing it for viewing online. Your detailed coded medical record will only show anything recorded from the date of consent. Applications for access to detailed coded patient records by new patients will not be considered until the full medical records have been received at the practice. Your GP has the right to decline you access to your medical records online.